Feel 100% Satisfied within 100 days or get a 100% refund. If you do not love Nanocraft for any reason, simply get in touch via phone or email and we will let you know how to proceed in getting a refund. That’s it.
100 Day Money Back Return Policy applies as a full refund within 100 days for all first time purchasers of an initial order of product, or final order of a subscription. It does not apply to an individual's additional product orders placed after an initial order. Limit one (1) guarantee per product, per household.
We’re always here to help! If you have any refund or return questions, simply email us at info@nanocraftcbd.com or give us a call at 844-NANO-CBD.
SHIPPING POLICY
Which States do you NOT ship to:
CBD is Illegal and we cannot ship to the following states:
- Idaho
- Iowa
- Nebraska
- North Dakota
Do you ship to Military bases?
No, it is unlawful to ship to military bases.
Making changes to an order:
Unfortunately, after an order has been processed, we are unable to make changes to it. We do this to avoid any higher percentage of errors in the Fulfillment process, as we strive to provide the highest quality service for our customers. We appreciate your understanding.
Expedited Shipping:
We do not offer expedited or rush shipping at this time, our apologies. Our priority option usually take between 1-3 days. As we continue to grow, we hope to be able to expand the shipping options we can offer.
International Shipping:
We do not offer International shipping. We also do not ship to Guam, Puerto Rico or the US Virgin Islands at this time, our apologies!
As restrictions change, we are hoping to be able to offer expanded shipping options.
What is the standard shipping time frame?
Generally, all packages are shipped out via USPS within 24 hours after payment has processed. We work normal business hours M-F. Our policy states to allow 24-48 hrs for fulfillment which is in place to give us time to process all orders during periods of higher volume. Please note that if you order on a Friday, the order will typically not ship until the following Monday. For quicker shipping, we recommend ordering towards the beginning of the work week!
We have two different shipping methods. Please note that the shipping estimate is AFTER your package leaves our warehouse. 1: First Class (3-5 days) 2: Priority (2-3 days) All free shipping is First class 3-5 days. If you qualify for free shipping but want your product faster, you can add priority option which upgrades your shipping speed to 2-3 days.
Once your package has shipped you will receive your USPS tracking number via the email associated with your order. Please also note that your shipping time estimate (2-3 or 3-5 days) begins AFTER your order has shipped out of our offices.
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